We’re so glad you asked! We pride ourselves on ingredient transparency and you can learn more about each specific ingredient on our product pages. If you’d like to learn more about how the ingredients are produced and where they come from, check out our dedicated ingredients page.
We work with an all-natural perfume house in the South of France to access best in class fragrance experts. Our ingredients are sourced from all over the world - check out each product page for more specific information.
Coéo oils don’t have an expiry date per se but we do recommend that you enjoy them frequently and try new fragrances to find your favourites. As with all natural products, the product can change over time.
We know you have a lot of great aroma and home fragrance options out there, and we’re excited that you’ve made it to Coéo! Our products are all natural, which means there’s no synthetics or added chemicals in them. We have full traceability over our ingredients and work together with farmers to ensure they have fair labour conditions, good pay, and that they use only the best techniques for crop vitality.
Our essential oils are safe to use with pets around, but we recommend not leaving your pet in a confined space with your diffuser running. Please always check the ingredients on the box of any essential oils you use and we recommend consulting your veterinarian for any doubts or specific questions.
Good question! We thought you’d like some options within one diffuser so we’ve specially designed it to let you choose a setting that matches your vibe.
The smaller button on the left is the light button. Press it once for an ambient light that will cycle through 8 different colours, and continue pressing the button to select a single colour. Press and hold to switch the light off. The larger button on the right is the mist button, press it once for a continuous mist with a green light. Press it twice for an intermittent fragrance mist (30 seconds on and 30 seconds off) with an orange light. Press and hold to switch off.
We recommend you clean your diffuser every 2-3 days or 5-6 times of use. Switch it off and unplug it, then remove the ceramic and the water tank cover. Drain the remaining water and use a gentle kitchen detergent on a damp cloth to remove any oil residue. Then add clean tap water and switch on for 30 minutes, drain the remaining water, and wipe one last time before enjoying again!
You can expect to receive your order within 3-5 days, depending on the shipping option you selected at checkout. Please email firstname.lastname@example.org call 0333 240 5894 if you have any questions about your shipment – lines are open Mon-Fri 9am-5pm BST.